Terms of Service

Acceptance of Terms

By using this website or any service provided by us, you are agreeing to be bound by the following terms and conditions.

Prohibited Content and Activities

You may not use your account to: publish content or engage in activity that is illegal under applicable law; publish falsehoods or misrepresentations that could damage us or any third party; publish or distribute spam; collect or harvest information about others without their consent; publish material that is unlawfully threatening or unlawfully harassing; publish material that is obscene or contains child pornography; publish material that violates intellectual property rights; engage in phishing or otherwise obtain sensitive information such as passwords, financial information, social security numbers, etc.

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Log Files

Like many other Web sites, we make use of log files. These files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting services's analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

We use cookies to store information about visitors' preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors' browser type or other information that the visitor sends via their browser.

Information we collect

We may collect the following information: name and job title, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: internal record keeping, we may use the information to improve our products and services, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

6. Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. We reserve the right to perform maintenance, updates, and service improvements that may temporarily affect availability.

7. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in activities that harm our service or other users. Upon termination, you may lose access to your data and account.

8. Limitation of Liability

1st Host provides services on an "as is" basis. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount paid for services (which is $0 for free accounts).

9. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the new terms. We will notify users of significant changes through email or service announcements.

10. Contact Information

For questions about these terms or our services, please create a support ticket through your VistaPanel control panel or visit our support page.